Last updated: November 2025

Who We Are

N SPEAK Plant & Groundworks (“we”, “our”, or “us”) provides groundworks, demolition and civil engineering services across the North of England.

Our website address is: https://www.nspeakgroundworks.co.uk

If you have any questions about this policy, you can contact us at:

📧 info@nspg.co.uk

📞 07852 288956

Information We Collect

We may collect and process the following personal information:

Contact details such as your name, email address, phone number, and address.

Project details you provide when requesting a quote or contacting us.

Website usage data (e.g. pages visited, time on site, IP address, browser type).

Communication data if you contact us by phone, email or contact form.

We do not collect sensitive personal information (such as health or financial details).

How We Collect Your Information

We collect data in the following ways:

When you fill out a form on our website (e.g. request a quote or contact form).

When you contact us directly via phone or email.

Through cookies and analytics tools (like Google Analytics or Google Ads) that help us understand how visitors use our website.

How We Use Your Information

We use your information to:

Respond to your enquiries and provide quotes.

Manage and carry out our services.

Improve our website and advertising performance.

Comply with legal obligations.

We will never sell or rent your personal data to third parties.

Lawful Basis for Processing

We process personal data under the following lawful bases:

Contract: To provide a quote or deliver our services.

Legitimate interest: To manage our business and communicate with potential customers.

Consent: When you agree to receive marketing communications or allow cookies.

Data Retention

We keep personal data only as long as necessary to fulfil the purposes it was collected for, including legal or accounting requirements.

Typically, enquiry data is retained for up to 2 years, unless you become a client (in which case longer retention may apply).

How We Protect Your Data

We use appropriate technical and organisational measures to keep your information secure, including:

Secure website hosting (HTTPS encryption)

Restricted access to personal data

Regular data backups and password protection

Sharing Your Information

We may share your data with trusted third parties who help us operate our business, such as:

Website hosting providers

Email or marketing tools (e.g. Google, Squarespace)

These third parties only process your data according to our instructions and in compliance with data protection laws.

Cookies and Analytics

Our website uses cookies to improve your browsing experience and to help us analyse traffic through tools like Google Analytics and Google Ads.

You can manage or delete cookies at any time through your browser settings.

For more information, see our Cookie Policy (you can include this as a separate page or section).

Your Data Rights

Under UK data protection law, you have the right to:

Access a copy of your personal data

Correct or update inaccurate information

Request deletion of your data (“right to be forgotten”)

Object to or restrict processing

Withdraw consent for marketing at any time

To exercise these rights, please contact us at:

📧 info@nspg.co.uk

Updates to This Policy

We may update this Privacy Policy occasionally to reflect legal or operational changes. Updates will be posted on this page with a revised “Last Updated” date.